Shipping & Delivery Policy
Last updated 13 October 2026
Audit Chess is an online chess analysis service. We do not sell or ship physical products.
No physical shipping
Nothing is shipped to you, so there are no shipping or delivery charges, and no delivery address is needed.
Delivery of the service
All features are delivered online at auditchess.com and in the Audit Chess app, and are available as soon as the page loads. A voluntary support payment does not change what you can access. You get a payment confirmation from our payment provider straight away.
Problems
If the site is not working for you, or a payment did not go through as expected, email team@auditchess.com and we will reply within 2 business days. See the Cancellation & Refund Policy (auditchess.com/refund-policy) for payments made in error.